Orders placed before 2:00 PM MST (Mountain Standard Time) Monday-Friday will ship the same day. Orders placed after the cutoff or on weekends will ship the next business day.
We ship from our warehouse in Sheridan, WY. We utilize FedEx, UPS, and USPS for standard parcels.
| Ship From | Order Type | Method | Lead Time |
|---|---|---|---|
|
🇺🇸 US Warehouse
Sheridan, WY
|
In-Stock Orders Standard cases & samples | FedEx / UPS Ground | 3 - 5 Business Days |
| 🇺🇸 US Warehouse | Expedited Urgent project needs | 2-Day Air / Next Day | Guaranteed (Select at Checkout) |
|
🏭 Factory Direct
Dongguan, CN
|
Large Volume / Rush Out of stock items | Express Air DHL / FedEx Int'l | 7 - 10 Days Fastest global option |
| 🏭 Factory Direct | Bulk Container High volume seasonal stock | Ocean Freight Sea + Truck Delivery | 30 - 45 Days ★ Best pricing option |
We offer FREE Ground Shipping on all wholesale orders over $150 within the contiguous United States (Lower 48).
At Solunix Lite, we stand behind our commercial-grade quality. However, we understand that project needs change. We offer a 30-Day Return Policy on all new, unused items.
Email support@solunixlite.com with your Order ID to get a Return Merchandise Authorization number.
Pack items in original boxes. Write the RMA # clearly on the label. Ship to our WY warehouse.
Once inspected (approx. 3-5 days), refund will be issued to original payment method.
A 15% restocking fee applies to all non-defective returns (e.g., ordered wrong color, changed mind). This covers the labor of inspection, testing, and restocking commercial goods. Original shipping costs are non-refundable.
The following items cannot be returned:
If you receive a defective product or damage occurred during shipping, please contact us within 48 hours of delivery. We will provide a prepaid return label and send a replacement immediately at no cost to you.